Introduction and Scope

This Privacy Policy outlines the policies and procedures regarding the collection, use, and disclosure of your information when you use our services and informs you about your privacy rights. This policy is applicable globally and is intended for all users of our services offered by Penzance Art Festival.

Information Collection Practices

We collect information from you when you visit our website, register on our site, subscribe to our newsletter, respond to a survey, or fill out a form. The types of information we may collect include:

• Personal Identification Information: Name, email address, mailing address, phone number, and other personal details.
• Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.

How Data is Used and Processed

The information we collect may be used in the following ways:

• To personalize user experience and improve our website.
• To process transactions and send you related information, including purchase confirmations and invoices.
• To administer a contest, promotion, survey, or other site feature.
• To send periodic emails regarding your order or other products and services.
• To respond to inquiries and/or other requests or questions.

Data Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include:

• Encryption of sensitive data.
• Regular security audits and assessments.
• Access controls to ensure that only authorized personnel can access your data.

User Rights

You have certain rights regarding your personal data, including:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
• The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise your rights, please contact us using the information below.

Third-Party Services and Cookies

We may use third-party service providers to help us operate our services and the website, or administer activities on our behalf, such as sending out newsletters or surveys. These third-party providers have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We also use cookies to enhance your experience on our site. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable cookies, some features of the site may not function properly.

How to Contact Us for Privacy Inquiries

If you have any questions about this Privacy Policy, please contact us:

• Privacy Email: privacy@penzanceartfestival.co.uk
• Phone: +44 1736 753600
• Mailing Address: 12 Chapel Street, Penzance, Cornwall, TR18 4AE, United Kingdom

Last Updated

This Privacy Policy was last updated on April 1, 2026.

For California Residents

To exercise CPRA rights, contact privacy@penzanceartfestival.co.uk.